Terms & Conditions

These user terms and conditions (hereinafter referred to as the "User Terms") govern your use of the Global Business Reviews website (hereinafter referred to as the "Website"), which may include – but is not limited to – www.globalbusinessreviews.com.

Global Business Reviews Pvt. Ltd., an Indian company with its registered office at: 1607, AMBADEEP BUILDING KG MARG, CONNAUGHT PLACE, Central Delhi DL 110001 IN, provides the Website ("Global Business Reviews"). The terms "we," "us," and "ours" relate to Global Business Reviews in these User Terms.

These User Terms are deemed to include all other operating rules, policies, and guidelines referenced herein or that we may post on the Website in the future (as such, rules, policies, and guidelines may be updated from time to time), including, but not limited to:

Our "Guidelines for Using the Global Business Reviews Services" (referred to as the "User Guidelines"), which can be found here.

Our Privacy Statement, which can be found here.

By accessing and using the Website, you agree to be bound by the User Terms, including the User Guidelines. If you do not agree to these User Terms, you are not entitled to use the Website and are respectfully asked to refrain from doing so in the future. To register as a user, you must expressly accept our User Terms.

SERVICES ON THE WEBSITE

1. Registered User

1.1 Global Business Reviews grants you the non-exclusive, non-transferable, revocable, limited right to access and use the Website. In order to gain use of the Website, you must create a profile and register. In order to gain full access to the Website, the User must be registered as a "Premium User" & get itself verified by uploading the requisite documents of the organization & buying the subscription.

1.2 The User is solely responsible for any and all use of your account.

1.3 In order to register, a user needs to undertake a mobile/email OTP (One Time Password) verification. Once the User completes the verification, the User will be required to provide Name, Email Id & Date of Birth and will be registered as a "Basic User," The User represents to us that all information provided to us in such process is true, accurate and correct, and that you will update your information as and when necessary, in order to keep it accurate.

1.4 The "Basic User" will be given only access for the use of the Website. For the "Basic User" to view the reviews of the organization, the User must pay the subscription fees.

1.5 User authorize us to collect your authentication information and other information that may be available.

1.6 In order to gain full access to the Website, i.e., view/write/edit reviews, the User has to be registered as a "Premium User."

1.7 A "Basic User" can become "Premium User" after uploading the requisite documents, information of the organization & paying the subscription fees.

1.8 Our verification team shall verify the documents and information. After the verification, the "Basic User" will be given an option to pay the subscription fees. After the payment of the subscription fees, the "Basic User" will be upgraded to "Premium User."

1.9 The "Premium User" creating an account represents that you are the owner/authorized person of such an organization. The "Premium User" acknowledges that any false information or documents or claiming the owner/authorized person of the organization may cause Global Business Reviews or any third parties to incur substantial economic damages and reputation for which you may be held liable and accountable.

1.10 In case a registered User leaves an organization, transfer of all the rights and access to change can be requested at support@globalbusinessreviews.com.

1.11 We reserve the right to delete, suspend, or edit your profile at any time, without warning or liability, if you violate or are suspected of violating these User Terms or applicable legislation. When you delete your profile, you will lose access to the Website's services that require registration and/or login as a Registered User. We reserve the right to erase any user-generated content you have created on the Website when you delete your profile.

1.12 Additionally, we reserve the right to delete your profile and user-generated content at any time and without notice or explanation (see 2.1). In this scenario, our disclaimer is applicable in its entirety.

1.13 You are not permitted to gain access or attempt to gain access to the parts of the Website requiring user registration if you are not a Registered User.

2. User-Created Content from Registered Users

2.1 You hereby grant us the worldwide, non-exclusive, perpetual, irrevocable, royalty-free right and license to publish, display, reproduce, modify, create derivative works of, and commercially exploit any material, information, notifications, reviews, articles, or other types of communication (hereinafter referred to as "User-Generated Content" or "UCC") that you create as a Registered User on the Website. We are free to use, transfer, and disclose the UCC.

2.2 Registered Users are fully responsible for the UCC and reviews posted on the Website.

2.3 Registered Users promise that any UCC placed on the Website is accurate and true (to the extent that they state facts) or are held in good faith (where they state opinions).

2.4 UCC must be associated with a business or organization from whom the Registered User has purchased or can demonstrate that they are using the business's or organization's products or services.

2.5 You are not permitted to post UCCs for businesses with which you have not done any business.

2.6 Registered Users are prohibited from publishing UCC on the Website and must not permit any third party to do so which is commercial in nature or serves a commercial aim, is unlawful, deceptive, misleading, fraudulent, threatening, abusive, harassing, libelous, defamatory, tortious, obscene, pornographic, or profane, has a sexist, political, or racial tone, violates the rights of others, including intellectual property rights, privacy rights, and/or publicity rights, is obscene or violates any applicable local, national, or international law or regulation in any way violates these User Terms, including the User Guidelines, by disclosing any personally identifiable information about another individual, including that individual's name, address, phone number, email address, credit card information, or any other information that could be used to track, contact, or impersonate that individual. Has a disloyal or illegal intent and/or content (or encourages the pursuit of illicit ends), technically pernicious (including without limitation computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data, or other malicious software, harmful data, or conduct).

2.7 UCC contributors warrant that the UCC is both legal and compliant with the User Terms in all circumstances. If Global Business Reviews receives notice or otherwise becomes aware that the UCC violates current legislation and/or the User Terms, we have the right to delete the UCC immediately and, depending on the nature of the violation, to notify the violated party and/or the appropriate authorities. Our right to delete is not conditional on providing an explanation; however, we shall make reasonable efforts to notify the Registered User of the deletion and the reason for it.

2.8 The Registered User hereby authorizes us to commence and prosecute any legal action we believe necessary in the event of an infringement of the Registered User's UGC. The Registered User must promise that he or she will indemnify us against any claims brought against us as a result of the Registered User's violation of the User Terms or applicable law. The Registered User agrees to indemnify and keep us blameless from and against any liability or loss incurred as a result of third-party claims against us based on the Registered User's UCC.

2.9 We may request information about the UCC from the Registered User at any time, including documentation substantiating the information contained in the UCC, such as documentation demonstrating that the UCC is based on an actual purchasing experience in an actual customer relationship with the company to which the UGC relates.

GENERAL TERMS

3. Legal protection

3.1 The Website and the services we provide through the Website, including all underlying technology and intellectual property rights, are and will remain our entire and exclusive property, and no license or other right to any such underlying technology is provided. If you provide us with feedback, ideas, or suggestions about the Website or the services we offer ("Feedback"), we are free to fully utilize such Feedback.

3.2 The Website's content, including but not limited to intellectual property rights, text, characteristics, graphics, icons, photos, calculations, references, and software, is or will be our property or the property of a third party (other than the Registered User) and is protected by the applicable US and international law, including but not limited to applicable copyright and trademark laws.

3.3 Unauthorized reproduction, distribution, display, or other use of the Website or any part thereof violates Indian law and may result in civil and/or criminal consequences.

3.4 To the maximum extent permissible by law, by submitting the UCC to us, you irrevocably convey to us the rights to unrestricted use of the UCC, without regard for time or territory constraints.

3.5 Except as expressly agreed in writing or as permitted by applicable obligatory law, downloading and another digital copying of the Website's content or portions thereof is permitted only for personal, non-commercial use.

3.6 All company names, trademarks, and other business features displayed on the Website are or will be our property or the property of a third party (other than the Registered User) and may be used solely for business reasons with our or the third-party owner's prior Agreement.

4. Personal data

4.1 We perform different types of processing of personal data in connection with the use of the Website. Our processing of personal data takes place under observance of our Privacy Policy, which can be obtained here.

By accepting these User Terms, you confirm to have read and accepted our Privacy Policy.

5. Acknowledgements

5.1 THE WEBSITE, ITS CONTENT, AND ITS SERVICES ARE PROVIDED 'AS IS AND AS AVAILABLE WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. TRUSTPILOT EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. AT ANY TIME, WITHOUT NOTICE OR LIABILITY, THE WEBSITE AND SERVICES MAY BE MODIFIED, UPDATED, INTERRUPTED, SUSPENDED, OR DISCONTINUED.

5.2 We make no representations or guarantees about any User Created Content (UCC) on the Website. Despite the foregoing, Global Business Reviews reserves the right to investigate and alter (including anonymizing) UCC at any time, for example, if such actions are prompted by third party demands, (ii) required by applicable law, or (iii) required to ensure the UCC complies with our User Guidelines.

5.3 We disclaim any responsibility for the content of user-generated content. Our disclaimer of liability extends to any user-generated content, including user-generated content that has been altered by us (see 5.2). We are not responsible for any links in the UCC to third-party websites, including the content of the page to which the link points.

5.4 Any recommendations, reviews, or comments published on the Website regarding specific companies, services, or e-businesses are made by Registered Users and do not constitute an endorsement by us. We disclaim any duty for the Website's content. The Registered Users are solely responsible for their usage of our services in all respects. We cannot be held liable for the Website's availability.

6. Liability exclusion

6.1 WE SHALL NOT BE LIABLE FOR DAMAGES RELATED TO THE USE OF THE WEBSITE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING (I) LOSS OF PROFITS, CONTRACTS, TURNOVER, BUSINESS, BUSINESS OPPORTUNITY, LOSS OR CORR SOME STATES AND OTHER JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND AS A RESULT, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

6.2 IN NO EVENT WILL OUR TOTAL AGGREGATE LIABILITY, INCLUDING WITHOUT LIMITATION LIABILITY FOR BREACH OF CONTRACT, MISREPRESENTATION (WHETHER TORTIOUS OR STATUTORY), TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, ARISING FROM OR IN CONNECTION WITH THE USER TERMS, THE WEBSITE, OR OUR SERVICES YOU AGREE FURTHER THAT NO CLAIMS OR ACTIONS ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR SERVICES OR THESE USER TERMS MAY BE BROUGHT MORE THAN ONE (1) YEAR AFTER THE ACTIONABLE EVENT. NOTHING IN THE USER TERMS EXCLUDES OR LIMITS EITHER PARTY'S LIABILITY FOR MATTERS THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

7. Additional User Terms

7.1 We reserve the right, in our sole discretion, to update or modify these User Terms at any time. We will make every attempt to notify you in advance of any such changes. We reserve the right, in our sole discretion and without prior notice, to terminate, modify, or rearrange the Website. As a Registered User, you agree to be bound by the User Terms in effect at the time. Any revision or modification to the User Terms shall be made available on the Website. Additionally, we will make every effort to notify Registered Users of any changes to the User Terms. Registered Users acknowledge that their continued use of the Website following the posting of any changed User Terms constitutes acceptance of the modified User Terms.

7.2 If any of these User Terms are determined to be unlawful or without effect and so unenforceable, this will have no bearing on the validity and enforcement of the other User Terms.

8. Duration and cessation

8.1 We reserve the right to terminate your access to and use of the Website's services at any time and for any reason. If we do so, or if you choose to remove your profile, all rights given to you in this section will immediately terminate. Sections 2 through 10 of the User Terms will survive any termination of the User Terms.

9. Governing Law and venue

9.1 The User Terms and your relationship with Trustpilot are governed by the laws of the State of NEW DELHI, without respect for its conflict of law's provisions. Any disputes must be resolved exclusively in New Delhi state or federal courts, and the parties expressly consent to the jurisdiction of such courts. Copyright dispute resolution policy

9.2 It is Global Business Review's policy to disable access to or remove material that it thinks in good faith has been illegally copied and disseminated by any of our advertisers, affiliates, content suppliers, members, or users; and (ii) disable access to and cease Service to repeat offenders. Global Business Reviews adheres to the Digital Millennium Copyright Act, or DMCA (available at http://www.copyright.gov/legislation/dmca.pdf). This policy is available here. and includes methods for notifying Global Business Reviews’s Designated Agent of Alleged Infringement ("Designated Agent").

10. Diverse

10.1 You understand and agree that these User Terms comprise the whole and exclusive Agreement between you, and Global Business Reviews with respect to your use of the Website, superseding and incorporating all earlier proposals, agreements, or other communications.

10.2 Nothing in these User Terms should be considered as establishing between us an agency, partnership, or other forms of joint operation. Our omission to compel compliance with any provision of this Agreement does not affect our right to require compliance at any time thereafter, nor may our waiver of a breach of any provision be construed as a waiver of the provision itself. You are not permitted to assign any of the rights granted to you hereunder, and any effort to do so is null and void.

11. Make contact

11.1 You can reach Global Business Reviews by email at support@globalbusinessreviews.com or by mail at the following address: 1607, AMBADEEP BUILDING KG MARG, CONNAUGHT PLACE, Central Delhi DL 110001 IN.

General Terms & Conditions for Online Payments

1. Once a User has accepted these Terms and Conditions, he/ she may register and avail of the Services.

2. In these Terms and Conditions, the term "Charge Back" shall mean, approved, and settled credit card or net banking purchase transaction(s) which are at any time refused, debited, or charged back to merchant account (and shall also include similar debits to Payment Service Provider's accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties, and other charges incidental thereto.

3. Server Slow Down/Session Timeout: In case the Website or Payment Service Provider's webpage, that is linked to the Website, is experiencing any server related issues like 'slow down or 'failure' or 'session timeout,' the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options:

- In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact the Institute via email or any other mode of contact as provided by the Institute to confirm payment.

- In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.

- However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions, and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regard shall be entertained by the Payment Service Provider(s).

4. The Institute and the Payment Service Provider(s) assume no liability whatsoever for any monetary or other damage suffered by the User on account of:

- The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto; and/ or

- Any interruption or errors in the operation of the Payment Gateway.

5. The User agrees, understands, and confirms that his/ her personal data, including without limitation details relating to debit card/ credit card transmitted over the Internet, maybe susceptible to misuse, hacking, theft, and/ or fraud and that the Institute or the Payment Service Provider(s) have no control over such matters.

6. Although all reasonable care has been taken towards guarding against unauthorized use of any information transmitted by the User, the Institute does not represent or guarantee that the use of the Services provided by/ through it will not result in theft and/or unauthorized use of data over the Internet.

7. The Institute, the Payment Service Provider(s), and its affiliates and associates shall not be liable, at any time, for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of the information contained on the Website.

8. The User will be required to login with his/ her own User ID, given by the Institute, to register and/ or use the Services provided by Institute on the Website. By accepting these Terms and Conditions, the User aggress that his/ her User ID are very important pieces of information, and it shall be the User's own responsibility to keep them secure and confidential. In furtherance hereof, the User agrees to.

- Choose a new password whenever required for security reasons.

- Keep his/ her User ID strictly confidential.

- Be responsible for any transactions made by the User under such User ID and Password.

Debit/Credit Card, Bank Account Details

1. The User agrees that the debit/credit card details provided by him/ her for the use of the previously mentioned Service (s) must be correct and accurate and that the User shall not use a debit/ credit card that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide a correct and valid debit/credit card details.

2. The User may pay his/ her fees to the Institute by using a debit/credit card or through an online banking account. The User warrants agree and confirm that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card/bank details:

- The User is fully and lawfully entitled to use such credit/debit card, bank account for such transactions.

- The User is responsible for ensuring that the card/ bank account details provided by him/ her are accurate.

- The User is authorizing debit of the nominated card/ bank account for the payment of fees selected by such User along with the applicable Fees.

- The User is responsible for ensuring sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee.

Payment Gateway Disclaimer

The Service is provided to facilitate access to view and pay Fees online. The Institute or the Payment Service Provider(s) do not make any representation of any kind, express or implied, as to the operation of the Payment Gateway other than what is specified on the Website for this purpose. By accepting/ agreeing to these Terms and Conditions, the User expressly agrees that his/ her use of the previously mentioned online payment Service is entirely at the own risk and responsibility of the User.

Cancellation Policy

Once the user is registered and paid the Fee through the Online Payment Gateway, he/she will not be able to cancel the transaction in any circumstances. No Payment will be refunded to the User.

Payment Refund Policy for Online Payments

Refund for Charge Back Transaction: In the event there is any claim for/ of a chargeback by the User for any reason whatsoever, such User shall immediately approach the Institute with his/ her claim details and claim a refund from the Institute alone. Such refund (if any) shall be effected only by the Institute via payment gateway or any other means as the Institute deems appropriate. No claims for refund/ chargeback shall be made by any User to the Payment Service Provider(s), and in the event such claim is made, it shall not be entertained.

Refund for fraudulent/duplicate transaction(s): The User shall directly contact the Institute for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party, and such issues shall be suitably addressed by the Institute alone in line with their policies and rules.

Contacting us

If you have any questions, concerns, or complaints regarding this Policy, we encourage you to contact us using the details below:

Email us at : support@globalbusinessreviews.com

Write to us at : 1607, AMBADEEP BUILDING, 14 KG MARG, CONNAUGHT PLACE, New Delhi-110001, India.

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Central Delhi DL 110001 IN

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